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Title Guidelines for the Clinical Use of Electronic Mail with Patients
Author(s) Beverley Kane, MD, and Daniel Z. Sands, MD, MPH, and the AMIA Internet Working Group Task Force on Guidelines for the Use of Clinic-Patient Electronic Mail
Source JAMIA, Vol. 5, No. 1, Pages 104-111
Publication Date Jan/Feb 1998
Abstract Guidelines regarding patient-provider electronic mail are presented. The intent is to provide guidance concerning computer-based communications between clinicians and patients within a contractual relationship in which the health-care provider has taken on an explicit measure of responsibility for the client's care. The guidelines address two interrelated aspects: effective interaction between the clinician and patient, and observance of medicolegal prudence. Recommendations for site-specific policy formulation are included.

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